Terms of Use
Last Updated: July 2026
Welcome to Veen Handloom. By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please refrain from using our website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products & Services
Veen Handloom offers handloom and textile products for personal use. We reserve the right to modify, discontinue, or update products, prices, descriptions, and availability at any time without prior notice.
3. Product Information
We strive to display product images and descriptions as accurately as possible. However:
- Actual product colors may vary slightly due to screen settings and lighting.
- As many products are handcrafted or handwoven, minor variations in color, texture, weave, or design are natural and should not be considered defects.
4. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges (if any) will be calculated during checkout.
5. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, product unavailability, suspected fraudulent activity, or any other legitimate reason.
- Contact customers for additional verification before processing an order if required.
If an order is cancelled after payment, the eligible refund will be processed to the original payment method.
6. User Responsibilities
You agree to:
- Provide accurate and complete information while placing an order.
- Keep your account information secure.
- Use the website only for lawful purposes.
- Not misuse, hack, interfere with, or attempt unauthorized access to the website or its systems.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product photographs
- Product descriptions
- Graphics
- Website design
- Text
is the property of Veen Handloom and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or commercial use is strictly prohibited without written permission.
8. Payments
Payments must be completed through the payment methods available on the website. Orders will only be processed after successful payment confirmation.
9. Shipping & Delivery
Shipping timelines are estimates only. Delivery may be delayed due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
Please refer to our Shipping Policy for complete details.
10. Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Customers are encouraged to review the policy before making a purchase.
11. Limitation of Liability
Veen Handloom shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, products purchased, or inability to access the website.
12. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised terms.
14. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Palghar, Maharashtra.
15. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Veen Handloom
Address: 102, Elight Apartment, Opp. Croma, Mahim Road, Palghar – 401404, Maharashtra, India
Phone: +91 8459226517
Email: Veenhandloom2023@gmail.com
Customer Support Hours:
Monday to Sunday: 10:00 AM – 8:00 PM