Privacy Policy

Last Updated: July 2026

At Veen Handloom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping and Billing Address
PIN Code
Payment Information (processed securely through our payment partners)

Non-Personal Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your address.
Provide customer support.
Send order confirmations and shipping updates.
Respond to your inquiries.
Improve our website and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional offers and newsletters (only where permitted by law or with your consent).

3. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers. Payments are securely processed through trusted third-party payment gateway providers using industry-standard encryption.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance your shopping experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

Courier and logistics partners for order delivery.
Payment gateway providers for secure payment processing.
Technology and hosting service providers.
Government or legal authorities when required by applicable law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Meet legal, tax, and accounting requirements.
Resolve disputes and enforce our policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Withdraw consent for marketing communications.
Request information about how your data is used.

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and analytics providers. We are not responsible for the privacy practices of these external websites or services. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Veen Handloom
Address: 102, Elight Apartment, Opp. Croma, Mahim Road, Palghar – 401404, Maharashtra, India
Phone: +91 8459226517
Email: Veenhandloom2023@gmail.com

Customer Support Hours:
Monday to Sunday: 10:00 AM – 8:00 PM